The Office of Dispute Resolution offers online students a process for having their concerns heard, researched, and reviewed by the parties responsible for making final decisions. Students who have attempted to resolve their concerns directly through communication with faculty and staff, and have been unable to reach a satisfactory outcome, may submit this form to begin the review process.
Once the form is received by the Office of Dispute Resolution, you will be outreached within the next few business days.
To help expedite the process, please attach all relevant documentation and emails to the dispute form when submitting.
- Due to federal privacy laws, all correspondence from the Office of Dispute Resolution will be sent to the student's SNHU email address.
- Please Note: If you are an Advisor submitting the dispute form on behalf of a student, please reach out to a member of the Dispute Resolution team before moving forward.
(If you are having difficulty using this form an accessible PDF version is available here)